Cutting-Edge Communication Strategies

“In organizations, real power and energy is generated through relationships. The patterns of relationships and the capacities to form them are more important than tasks, functions, roles, and positions.”

―Margaret Wheatley


Communication is a core leadership skill that has a significant impact on the daily experience of your team. What if you could discover some Simple Shifts that would make it easier and more sustainable to engage your team—every day?

These courses are designed to help you do that. Each course can be presented in a small (6 to 8 people) or large (10 to 25 people) group format. Contact Us to see how these courses can unite your team.


This 12-hour course sets the foundation for communication success by using the team or group’s unique challenges as its context—giving participants straightforward and sustainable strategies for working with anyone, anywhere, anytime.

Participants will discover how to recognize four universal communication distinctions—including how our perceptions affect us—so they can identify innate communication preferences in themselves as well as in others.

Building on their awareness of their own as well as other’s communication strengths and challenges, they increase their skill at engaging and collaborating with anyone—despite individual differences—while fostering increased buy-in within the team or organization.


This 16-hour course integrates the foundational strategies from Ignite Your Personal Leadership into a platform for an open dialogue to navigate through the inevitable workplace conflict—both within and outside of the team. Practicing cutting-edge conversation strategies in real-time exercises allows team members to deepen their ability to confidently address conflict and engage with colleagues, direct reports, prospects and clients in positive ways that generate measurable results. (Prerequisite: Ignite Your Personal Leadership)


This 12-hour course addresses the issues you face when you’re a part of a diverse or global team. Building on the foundational strategies from Ignite Your Personal Leadership team members will deepen their cultural fluency—their ability to understand the norms, perspectives, cultural contexts and conversational cues of anyone whose culture differs from theirs, so they can respond in ways that contribute to effective conversation and collaboration.

This course is built to be adapted to address a variety of diversity issues that can be included in culture, including differences across generations, sexual orientation, ethnicity and gender. The practical, experiential and sustainable strategies in this course are applicable whether you’re communicating with a diverse group of clients or colleagues, traveling globally or simply in conference calls with a team or group of multi-cultural colleagues. (Prerequisite: Ignite Your Personal Leadership)



Looking for a communication topic that you don’t see here? No problem! As Master Course Designers, we build courses for our clients as well as adapt our existing courses. Contact Us to see how we can support you.

“Maia has an immediacy and efficiency that is quite remarkable. From a timeline of just about two months she created and presented a tailored two-day training program for seasoned instructors. Her output was accurate, insightful and effective. Maia crosses the line of ‘great trainer’ and ‘great person’ — which doesn’t happen too much in my experience of training other trainers. While this training was a few years ago I still hear from those trained that they learned a great deal from the class – even from those who truly did not want to be in attendance.”

—Carol Mintz
Director, Center for Emergency Preparedness, Cleveland State University